
State Farm® Insurance Agent Thomas Jacobs
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Chrissy Harthausen
July 31, 2025
"Great group of people at this office! Always willing to help! Thanks for great service!"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Debbie Schoettke
July 30, 2025
"Absolutely awesome service. Kelly has taken care of our insurance needs for several years and is always knowledgeable and super friendly. Love this office where we are always treated like family."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Abby Wright
July 29, 2025
"Can’t say anything but wonderful things about the Thomas Jacob’s State Farm Insurance Agency! They are always willing to help, and are quick to responding when in need. They answer all of my questions! 10/10 recommend! Great staff, and the absolute best people!"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Kaety Vanhorn
July 23, 2025
"Nicole has been an absolute pleasure to work with! Her communication skills are beyond my expectations. The thing I appreciated the most was the complete transparency of my policies & what entails in each one. Definitely a great company to work with!"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Robert Bauman
July 1, 2025
"Tom and his team are always ready to help. They are attentive to any questions or concerns, and prompt to make any changes necessary. We have kept our insurance here for years. Their service can’t be beat!"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Shawna Lee
June 27, 2025
"We have worked with Tom Jacobs office for some time. They're always friendly helpful and definitely value their customers. They make dealing with dreaded insurance issues a little less painful."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Danielle Michael
June 17, 2025
"Definitely the best insurance place I've EVER delt with! Everyone in the office is very friendly and professional! 10/10 recommend"
Jennifer Beaver
June 6, 2025
"So, working with Statefarm for me, is like working with friends. They have helped me figure out best prices for my home, auto and now life insurance. They are always helpful and kind and I truly believe look out for the best interest of their clients. Thank you Statefarm!"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Motley Motley
June 3, 2025
"Nicole is the best. She is knowledgeable and is prompt with her responses. Her excellent customer service is why I stick with State Farm."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Crissy
March 5, 2025
"These guys are great!!! Nicole was so much help with our new Home insurance policy and getting us extra coverage."
Chuck Walters
December 21, 2024
"Extremely efficient group"
Jen Plarske
November 18, 2024
"Excellent customer service and follow up. Competitive rates along with coverage that meets my needs specifically sold me on switching to Thomas Jacobs, State Farm."
"Thank you for the 5-Star review Jen! We appreciate the opportunity to work with you! Welcome to the Jacobs State Farm family!"
Beth Bailey
October 15, 2024
"Nicole & Monica at Thomas Jacobs State Farm are absolutely the best. When i call they know exactly who i am and what ever it is i need done they both have always gotten my request done in a timely manner. When Nicole called me to give me a quote a couple years ago she saved me hundreds of dollars, and i had more insurance when i got done. My police hasn't been easy cause we have a farm policy and these two girls have rocked every minute of my business. Thank you so much ladies."
"Thank you for the 5 Star review! We appreciate your trust in our team!"
Brenden Smiley
October 11, 2024
"Monica's my favorite and has been my agent the last 7 years. This crew always has my back when I need something and never has an attitude! Absolutely the best ❤️🔥❤️🔥❤️🔥"
"Thank you for the 5 Star review! We appreciate the trust that you place in the team at Jacobs State Farm!"
Liz Martin
April 22, 2024
"Nicole was SO helpful. I had a requirement for my lease that I was confused about and she made it so easy. She was friendly, efficient, and knowledgeable. Definitely calling her when I get kicked off my parents car insurance!"
Lisa Tomczak
February 16, 2024
"All they do is keep raising their prices even though you have no tickets even their house insurance is ridiculous can't wait to switch"
Jake Patrick
January 3, 2024
"Monica does a great job with questions about my auto policy."
"Thanks Jake! We appreciate the trust that you have placed in Jacobs State Farm!"
John M
March 5, 2023
"Great and friendly staff"
"Thank you John! We appreciate the trust you have put in our team at Jacobs State Farm!"
Sean Gillespie
June 15, 2022
"The rates are amazing I love this insurance company"
"Thanks Sean! Please let us know if their is anyone else that we can help protect their insurance needs!"
Scott Sharp
May 10, 2022
"Ok just ok."
"Thanks for the review Scott Sharp! We have never had a buffet (eat in or takeout) at Jacobs State Farm but I do like the idea!!! Please let us know if we can quote your auto/home/life insurance needs. We would be happy to assist!"
Duane Wilcox
May 1, 2022
"Awesome friendly and low rates"
"Thanks Duane! Please let us know if their is anyone else that we can help protect their insurance needs!"
Barbara DeLong
October 31, 2021
"So glad I am with State Farm. Everyone is very nice and helpful if need be. Linda is great and here assistant is helpful if need be. Go State Farm!!"
"Thank you Barbara! We appreciate the trust that you place in our team. Please let us know how we can continue to earn your trust!"
Jose Rodriguez
October 22, 2021
"They are always great on getting things done and go out of their way to help you with claims to get it done right."
"Thank you for the kind words Jose! We appreciate the trust you have placed in our team!"
sms102475
October 15, 2021
"The staff at Tom Jacobs State Farm helped along the way with complicated auto collision. Without them, this would have been much more difficult to figure out. Great rates and awesome service…what more could you ask for in an insurance agency?"
"Thank you for the feedback on our great rates and service! Please let us know how we can continue to help!"
Todd Pawlak
June 15, 2021
"Awesome customer service!!"
"Thanks Todd! We appreciate the 5 star review! Please let us know how we can continue to earn your trust!"